Why should you consider hiring an external UX service? Who should you bring on, when should you bring them on, and how do they fit into your development culture, production pipeline, and product strategy? And, of course, how do you budget for, obtain buy-in, and get the best ROI at each stage of the development lifecycle from concept through live ops for years to come?

Recommended Audiences: Anyone who wants to learn and share how to think holistically about UX, build a co-dev partnership with an external team that is fun and productive, and get amazing ROI by starting the process sooner rather than later.